You have a friend at the IRS

1. You (or your business) are experiencing economic harm or significant cost as a result of a tax problem

2. You face (or your business is facing) an immediate threat of adverse action

3. You have experienced a delay of more than 30 days beyond normal processing time to resolve your tax issue

4. You have not received a response or resolution to the problem by the date promised by the IRS. The worst thing you can do is nothing at all! Most people are a little nervous, confused or scared when they have an IRS problem. One thing is for sure—avoiding the problem will only make it worse. If you qualify for our assistance, we’ll do everything we can to get your problem resolved. You will be assigned to one advocate who will be with you throughout the process. We have an office at 68 Sewall St, Rm 313, in Augusta. You can call the Augusta office at 207-622-8528 (or toll free 855-339-6627). Our fax is 207-622-8458 (or toll free fax is 866-896-6148). As a taxpayer, you have rights the IRS must respect in its dealings with you. Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights under the Taxpayer Bill of Rights. The Taxpayer Bill of Rights describes ten basic rights that all taxpayers have when dealing with the IRS. Our “taxpayer rights page” (located on our site at www.irs.gov/Advocate) can help you understand what these rights mean to you and how they apply. TAS also works to resolve large-scale problems that affect many taxpayers. If you know of one of these broad issues, please report it to us at www.irs.gov/Advocate/Systemic-Advocacy-Management-System-SAMS. Taxpayers whose incomes are below a certain level may get help from a Low Income Taxpayer Clinic (LITC) for free or a small fee. Some clinics provide professional representation before the IRS or in court on audits, appeals, tax collection disputes, and other issues. Clinics are independent from the IRS. For more information check the LITC page at www.irs.gov/litc or IRS Publication 4134 LITC list. Taxpayers have an opportunity to provide direct input to the IRS through the Taxpayer Advocacy Panel (TAP). TAP is an independent panel of citizen volunteers who listen to taxpayers, identify taxpayers’ issues, and make suggestions for improving IRS service and customer satisfaction. Contact TAP at www.improveirs.org. For more information about TAS, visit us on YouTube, Facebook, and Twitter at: www.youtube.com/TASNTA; www.facebook.com/YourVoiceAtIRS; www.twitter.com/YourVoiceAtIRS.